1. How many days for the delivery of my orders?

Delivery normally will take from 1 to 10 working days. If you are still unable to receive your order after the delivery due date, please contact our customer service at sales@wanlypak.com.

2. What are the shipping fees?

Please email us at sales@wanlypak.com to get the exact shipping fees.

3. What should I do if I have charged with the wrong amount in my order?

If you found that the wrong amount has been charged in your order, please contact us via sales@wanlypak.com and we will resolve your problem as soon as possible.

4. How to make a payment?

You can bank in the payment to our bank account which stated as below:

5. Failed to track my order. What I need to do?

If you unable/failed to track your order, please contact our customer service at sales@wanlypak.com together with your order number and details of the product(s). We will resolve your issue immediately.